Politika e transportit

📦 SHIPPING POLICY

We process all orders quickly and carefully to ensure fast delivery.

For orders within Kosovo, orders are processed the same day they are received and prepared by the next morning no later than 7:30 AM.

For orders to Albania and North Macedonia, processing follows the same timeline.

Orders placed on weekends or public holidays may be processed the next working day.

Delivery time: 1–2 business days

Customers in Kosovo typically receive their order within 1 to 2 working days after processing.

Delivery time: 3–5 business days

Orders shipped to Albania usually arrive within 3 to 5 working days after processing.

Delivery time: 3–5 business days

Orders shipped to North Macedonia usually arrive within 3 to 5 working days after processing.

Once your order is shipped, you may receive a confirmation message with shipping details.

While we always aim to deliver within the stated timeframes, delivery times may occasionally vary due to:

We are not responsible for delays caused by third-party courier services.

Please make sure your name, phone number, and full address are correct when placing your order. Incorrect information may cause delays.

If you have any questions about your shipment, please contact our support team and we will assist you as soon as possible.